With over 400 employees across 21 global offices, a decision was made three years ago to choose a major big-box retailer as the primary office supply vendor despite the high retail mark-ups and minimal reporting capabilities. When that contract came to an end, Cozen O'Connor needed to find a better alternative.
Without the ability to consolidate, organize, or filter historical purchasing data, there was no easy way for Cozen to understand spend per product, location, or category. Furthermore, relying on one vendor for all purchasing led to a significant information and buying-power disadvantage. Cozen was faced with renewing a contract at a higher rate than they previously paid, without the tools and data to effectively re-negotiate.
Granular reporting and data became available at any time in the Negotiatus dashboard. Managers were able to see spend by location, vendor, and product, and were easily able to make purchasing decisions. "Negotiatus’ analytics are tremendous," Ellsworth Baptiste, National Operations Manager, recalls, "We couldn’t get anything nearly as granular from our vendors. The reporting on the data can be as granular as you want... by location, practice group, or category. It offers much more data than any vendor.”
Negotiatus helped automate budgeting and reporting, reduced paper consumption, and promoted company-wide transparency. With lower manual data entry risk, managers could accurately understand exactly what was bought, who approved it, and when the invoice was paid with just a few clicks.
It look less than 24 hours for the Negotiatus platform to identify over 10% in cost reduction opportunities, without the need to replace preferred products or brands. “Nationally, we’re saving upwards of $5-6k per month just on products. The platform lets you save a lot of money," Ellsworth recalls, "We’re still buying what we were before, just at a discount.”
The Cozen team found Negotiatus to be a strong partner for the future: "It always comes down to the people. Negotiatus has a great team. The responsiveness, courteousness and friendliness of their customer service is not something you come across often these days."