Saving 9.6% on products and simplifying delivery into airports
"Negotiatus has allowed us to make decisive choices to provide our people with the best tools and our customers with exceptional service."
Tesh Ramsarup, Operations Manager, XpresSpa
Spa & wellness
50 locations (in 21 airports)
First year strategic sourcing savings
Management approvals needed per order
Reduced from 100% to 47%
Raised from 70% to 100%
Key obstacles included:
Corporate managers and in-store managers had limited purchasing visibility & transparency across locations.
Multiple paper trails from multiple vendors.
Balancing compliance, savings & technology requirements.
Given the rapid early success, XpresSpa decision-makers pushed forward on a full-spend rollout, which was accomplished within one week and included both online e-commerce vendors and vendors that required emailed purchase orders. Locations and managers were thrilled to order every SKU on one platform, and key operations leaders were given instant logistical relief and complete visibility.
In addition, corporate managers were given a single platform to manage approvals. Budgets were set for locations to keep spend in check, and approvals were only needed to verify orders over a pre-defined monthly budget, product category budget, or vendor-specific budget. As a result, on-catalog compliance grew from 70% to 100%, and the number of orders needing a manual approval dropped from 100% to 47%.
Give power to your purchasers and control to your C-Suite.
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